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1. Do you accept insurance? Do you accept assignment? Do you direct bill?

People often ask these questions at the same time because they have a hard time understanding their insurance. If you have any confusion on your end, bring your insurance details in for our team to help you decipher.

2. Do you take dual insurance? Do you direct bill both insurances? Will I have to pay if I have 2 insurances?

To find out what your insurances allow, we’ll need your help in determining your individual plan. We will gladly send a pre-determination to get an idea of the cost to you for major treatment.

3. Do you take Social Services or Indian Affairs patients?

Our practice’s core values ensure that all clients are welcome in our office.

4. How long will the first appointment take? What can I expect from it?

We need over an hour to thoroughly assess your teeth and gums and develop an action plan for addressing problems. If you would like to have your cleaning done on the same day, you’ll need to factor that time into your appointment.

5. Can a cleaning be done in one appointment?

That depends on how long it’s been since your last cleaning and how healthy your gums are. Some patients only need two yearly cleanings. But others must adhere to a strict maintenance program of cleanings to have a healthy mouth.

6. Do I have to get x-rays?

If you have had x-rays taken in the last year, please call your other office and have them forwarded to save money. Our dentist can’t treat you without x-rays which allow her to examine areas between teeth she couldn’t see otherwise.


What Our Patients Say About Us

Total Reviews
Average Rating

T Rio

a week ago

I am extremely happy with my first couple appts here! The front staff are amazing and knowledgeable, and the dentist's are professional and friendly! Didn't feel a thing during my extraction, and everyone was very patient with my questions! I didn't just feel like "another patient", they treat people well here. I highly recommend this place!

Charlene Stevens

2 weeks ago

I have always been nervous going in to the dentist however Dr.Thorsen and team has completely put me at ease! All of the staff there have been nothing but friendly and always addressed my concerns. The office staff are also very kind and always efficient. Being fairly new to Airdrie I would definitely recommend this dental business!

Nick Russell

2 weeks ago

Went in today to get a check up. Service was excellent. All workers were seen following the new protocols that came with the covid situation. Facility is spotless and noticed that anything I touched was immediately cleaned prior to it being put away. Highly recommend

Brad Blair

3 months ago

I’ve been going to Rommel as my dental hygienist for over 4 years, and very happy to say how highly I regard him! Great personality, genuine, warm and caring. He is meticulous and systematic, very careful and very thorough. He creates a climate of calmness and confidence, never flustered or impatient. A very likable, excellent in his field, guy! My dentist is Dr Ng, and ditto goes for him! How often can one say they look forward to their dental appointments - but I actually do!

Pam Whelan

2 weeks ago

A pleasant, friendly and relaxing environment. The staff, hygienist and doctors are very helpful and accommodating. I would recommend this place to all my friends and family.

We Accept Almost All Insurances.

Here Are Some Of The Insurances We Accept